Return, Refund and Exchange policy
- Our refund policy on Custom made or altered dresses is Non-refundable.
- Refund policy on regular size orders is that you can return unused, unworn garment in perfect original condition and original packaging within 7 days of receiving the order. Incase you return the garment, once we inspect the garment and approve the return you will be charged shipping and restocking fee of $35 (Domestic US) and rest of the amount will be returned to you through your original payment method. Please allow 7-14 business days for the refund to show on your credit/debit card statement.
- If you find the size of your purchase to be too big or small, we offer free exchange of sizes within 7 days of receiving your order.
- Our return department team reserves the rights to decide if the garment and packaging are in new condition.
Unfortunately, at present due to high shipping costs we are unable to offer returns on international orders.
We are always happy to hear what you have to say and happy customers are our priority.